Contact AdverseMe
Talk to the team behind the software.
For product, account, billing or API help, email the AdverseMe team. We are an online business serving customers globally.
support@adverseme.com ↗Include the feature you are using, a screening reference if relevant, and what happened. Please do not email passwords, API keys or identity documents.
Where can I find an answer now?
Screening and reports
Understand source outcomes, excluded matches and what is included in a PDF.
Read about the evidence trace →Subscriptions and billing
Compare monthly plans, screening credits, cancellation and refund information.
View plans and FAQs →API integration
Find authentication details, screening endpoints, polling and report downloads.
Open the API documentation →Data and privacy
Review how data is handled and find the process for privacy requests.
Read the privacy policy →Company information and corrections
Read about AdverseMe, follow our LinkedIn company page, or review the screening methodology.
If a product explanation or source reference needs correcting, send the page URL and the relevant evidence to our support address. Account-specific results can be reviewed with the screening reference, without including private customer data in an initial email.